Joseph A. Michelli
Joseph A. Michelli has written at least 8 books. Their most popular book is The Zappos Experience: 5 Principles to Inspire, Engage, and WOW with 3 saves with an average rating of -⭐.
The Zappos Experience: 5 Principles to Inspire, Engage, and WOW
ByJoseph A. Michelli
2011 • 3 Readers
Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way
ByJoseph A. Michelli
2015 • 2 Readers • 288 pages
The New Gold Standard
ByJoseph A. Michelli
2008 • 2 Readers • 304 pages
The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary
ByJoseph A. Michelli
2006 • 1 Reader • 2
Prescription for Excellence: Leadership Lessons for Creating a World-Class Customer Experience from UCLA Health System
ByJoseph A. Michelli
2011 • 1 Reader • 4
Starbucks, la fórmula del éxito
ByJoseph A. Michelli
2014 • 303 pages
Experiencias Starbucks
ByJoseph A. Michelli
2007 • 222 pages
A Experiência Zappos
ByJoseph A. Michelli
2013 • 256 pages