Crucial Conversations
ByKerry Patterson,Joseph Grenny,+2 more
2001 • 240 pages
Ratings27
Average rating4.1
15
Ratings27
Average rating4.1
The New York Times Bestseller!Learn how to keep your cool and get the results you want when emotions flare.When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. Crucial Conversations gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve the positive resolutions you want. You'll learn how to:Prepare for high-impact situations with a six-minute mastery techniqueMake it safe to talk about almost anythingBe persuasive, not abrasiveKeep listening when others blow up or clam upTurn crucial conversations into the action and results you wantWhether they take place at work or at home, with your neighbors or your spouse, crucial conversations can have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.
Reviews with the most likes.
Not the kind of books that I usually read but it was ok, I think I learn a few things from it.
3.5 stars
This book started slow. Then it picked up with some great advice. Then it started to drag again.
Long story short.... there is some great advice in this book. To capitalize on it, you need to think of ways to apply it in your daily life. You also need to carve out a good amount of time to read this. At times it drones on. I've read a few other career books and the better ones condense the information into smaller, more manageable chapters. I'd like to see this book rewritten for today's audience. (In other words, for people who only have 10 minutes a day for themselves)
Not the whole story, but an interesting and effective system for engaging when communication is difficult. May not always work for all people all the time, but definitely worth applying the principles when otherwise at an impasse.
I also happened to be listening to the 7 Habits by Stephen Covey simultaneously and found a lot of compatibility in the ideas of both books.
Crucial Conversations is an excellent read. I could relate to several parts of the book.
I did feel overwhelmed by it but I also feel like trying to practice even some parts of it will be helpful. It's definitely a read over and over kind of book.
