Crucial Conversations by Kerry Patterson and Joseph Grenny and Ron McMillan and Al Switzler

The New York Times Bestseller!Learn how to keep your cool and get the results you want when emotions flare.When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. Crucial Conversations gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve the positive resolutions you want. You'll learn how to:Prepare for high-impact situations with a six-minute mastery techniqueMake it safe to talk about almost anythingBe persuasive, not abrasiveKeep listening when others blow up or clam upTurn crucial conversations into the action and results you wantWhether they take place at work or at home, with your neighbors or your spouse, crucial conversations can have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.

Not the kind of books that I usually read but it was ok, I think I learn a few things from it.

3.5 stars

This book started slow. Then it picked up with some great advice. Then it started to drag again.

Long story short.... there is some great advice in this book. To capitalize on it, you need to think of ways to apply it in your daily life. You also need to carve out a good amount of time to read this. At times it drones on. I've read a few other career books and the better ones condense the information into smaller, more manageable chapters. I'd like to see this book rewritten for today's audience. (In other words, for people who only have 10 minutes a day for themselves)

I also happened to be listening to the 7 Habits by Stephen Covey simultaneously and found a lot of compatibility in the ideas of both books.
Crucial Conversations is an excellent read. I could relate to several parts of the book.
I did feel overwhelmed by it but I also feel like trying to practice even some parts of it will be helpful. It's definitely a read over and over kind of book.

This is a wonderful book, which elaborates priceless technics and principles about Crucial Conversations.
Crucial Conversations have described as dialogs with three characteristics. First is high emotion, second is high steak and third is opposing opinion. Any conversation with mentioned characteristics, are marked as crucial conversations. As human being we have a propensity to use our worst and rustiest tool to deal with crucial conversation which is fight or flight; the tool that our ancestors were using as a survival strategy. This book illustrates several cases how we are fall pray of serval fallacies and new tools and technic, and how we could tackle them.

Principles, methods, strategies provided within this book are amazingly useful. One can learn a lot about what is going on when we lose control and get to a direction, that we least want when dealing with crucial conversations. Organizations, families as well as individuals could learn a lot from principles and strategies provided within the book and they could improve immensely if they could master all these skills. I would argue this book could be hard to digest without extremely helpful examples provided for each scenario.

There are plenty of good examples provided within this book, so one could comprehend how technics discussed could be leveraged to our advantage. I might not be so impressed if I read the book, however the audio book is quite something. Examples are performed by multiple people with enough tension to get the listener on board. I highly recommend this book and I believe all the technics will be applicable forever.