Ratings2
Average rating3.8
This is a must read for everyone working in tech. This book explains carefully on how to design for and with people who are vulnerable.
The examples given were eye-opening. For example, smart home devices that are misused like flickering the lights, controlling the temperature at someone's elses home without the affected person noticing. The book shows on how to find out whether the product you are designing may be prone to misusage and how to design it safer.