Ratings75
Average rating3.9
Really enjoyed this book - realistic outlook at how checklists can have value and their effects on humans in the wild. The stories were compelling and memorable, creating useful artifacts for future conversations. Not so much a “this is how to make amazing checklists” book, but with enough content there to go back and pull from, I'd characterize it as “must read” for anyone who sees this inconsistency as a challenge in their work or life.