The Field Guide to Understanding Human Error
The Field Guide to Understanding Human Error
The Field Guide to Understanding Human Error
The Field Guide to Understanding Human Error
Reviews with the most likes.
A concise book with to the point argument and examples and with a pretty good narrative. Most if not all of arguments can be made for incident management and firefighting in IT and Software industry as well.
This book is an absolute must read for anyone “in charge of” or responsible for people. Superb view on “human error”.
