Ratings78
Average rating4.2
I admit this book was not for me and was hyped to be something I should have anticipated. This is great if you're a big publicly-traded company. Or if you have dozens or hundreds of employees. Or if you're into the world of Silicon Valley tech startups.
I'm a service business of 3 in middle America. None of this relates to me in the least. Points for being detailed where other books bluster. But not ideal for truly small businesses.