How the Hidden Rules of Design Are Changing the Way We Live, Work, and Play
Ratings15
Average rating3.9
AMAZON BEST BOOKS OF 2019 PICK FORTUNE WRITERS AND EDITORS' RECOMMENDED BOOKS OF 2019 PICK 'A tour de force, an engrossing fusion of scholarly research, professional experience and revelations from intrepid firsthand reporting' -- New York Times USER FRIENDLY is a must-read for anyone who loves well-designed products-and for the innovators aspiring to make them. It seems like magic when some new gadget seems to know what we want before we know ourselves. But why does some design feel intrinsically good, and why do some designs last forever, while others disappear? User Friendly guides readers through the hidden rules governing how design shapes our behaviour, told through fascinating stories such as what the nuclear accident at Three Mile Island reveals about the logic of the smartphone; how the pressures of the Great Depression and World War II created our faith in social progress through better product design; and how a failed vision for Disney World yielded a new paradigm for designed experience.
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This book covers several disparate topics, which unfortunately were not combined in the most cohesive way. Part of it is a history of UX/design, which is interesting, but is not presented linearly which can make it hard to follow. My favorite part was the discussion of the development of industrial design of physical objects and how it significantly influenced digital design. Additionally it includes a description of more recent ideas in design, such as improvements in driver-assist technology in cars, design of smartphone apps, etc.
There was a long section in the middle that was basically soapboxing about the ‘evils' of social media which felt really out of place. It didn't really have anything to do with design specifically (except in some very stretched way) and it seemed like the author just wanted to have a platform to insert these views. It really detracted from the flow of the book.
A lot of the more interesting ideas to me were actually not elaborated on significantly. I would have liked to read more about ideas for the future of design and how we can make it better (which was hinted at a little). There was an interesting section about making things easy to use having some downsides (worse understanding of the underlying system) but again this wasn't elaborated on very much. Overall, the book had a scattering of interesting ideas, so I did enjoy it in parts, but it really felt like it was lacking that cohesive whole to make it a truly great experience.
Part way review: good topic coverage but is way too verbose. Most of the time it appears more like one of my rambling blog posts than a professionally edited book.