The discussion on criminal justice was interesting, but other than that, I don't think I gained any new insights from this book.
Informative, considering I have never examined industrial design before. I felt the writing, particularly near chapter ends, were a bit too wordy, and the book as a whole lacked a central discussion. The content thrusted itself into a compass of slightly related trajectories, concluding with a trite “perhaps YOU, TOO, are an industrial designer.”
Despite these criticisms, this book definitely pushed me to explore the topic further.
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