W. Earl Sasser

W. Earl Sasser has written at least 2 books. Their most popular book is Service Breakthroughs: Changing the Rules of the Game with 1 save with an average rating of -⭐.

They are best known for writing in the genres Business & Economics and Business.

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Details	Rating	Readers Count	Controls
Service Breakthroughs: Changing the Rules of the Game James L. Heskett W. Earl Sasser Christopher W.L. Hart	0	0 reads
What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms James L. Heskett W. Earl Sasser Leonard A. Schlesinger	0	1 read

W. Earl Sasser

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W. Earl Sasser