Foundations of IT Service Management with ITIL 2011
Foundations of IT Service Management with ITIL 2011
Foundations of IT Service Management with ITIL 2011
ITIL Foundations Course in a Book
Ratings1
Average rating4
15
Foundations of IT Service Management with ITIL 2011
Foundations of IT Service Management with ITIL 2011
ITIL Foundations Course in a Book
Ratings1
Average rating4
Reviews with the most likes.
This book greatly helped me pass my ITIL V3 Foundation exam. It's a course in a book, indeed. The only topic I found missing was the Service-V model from Service Transition. Still, if you are preparing for the Foundation exam, this book will do well. Sample tests are advisable though.
