I Hear You
Ratings7
Average rating4.1
15
Reviewed
- Empathize
2. Validate the emotion
3. Provide advice/recommendations (if appropriate/asked for)
4. Validate again
Nothing new added about validation or listening. The author admits that he neither has expertise in the field nor in writing. Thankfully nothing new or noteworthy was really added to the conversation with this work, just a rehashing of other good pieces of advice.