The Fine Art of Small Talk

This book details great points, especially for casual relationships or business networking. This book does discuss dating or relationships a bit, but I do think it is an important distinction that there are times when small talk is appropriate and good, and other times when deeper, more serious conversations are better. I don't remember if the author mentioned that or not. I know I tend to want to jump into the deep end right away, but I need to be more aware of small talk opportunities and be okay with them.

Human interactions and conversation is so nuanced and filled with so many variables and unwritten, unspoken rules. It's a wonder that we get anything done and a truly strange, remarkable thing that we just expect people to know how to interact with one another.

Summary of the Main Points:
Take the initiative
Remember and use their name
Let them lead
Ask open ended questions
Mirror
Change topics if needed
Exit conversation gracefully