"Sooner or later, we all have to work for someone we can't stand--whether it's an inept supervisor, an undermining department head, or an overly demanding client. When that happens, some people quit, some suffer in silence, and others cope by sulking, obsessing, or retaliating. But you can take charge of this crucial workplace relationship. Katherine Crowley and Kathi Ester...look at concrete examples of bad boss scenarios and offer a proven four-step program--detect, detach, depersonalize, and deal--for improving each situation."--P. [4] of cover.
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