Zapp!: The Lightning of Empowerment: How to Improve Productivity, Quality, and Employee Satisfaction

Zapp!: The Lightning of Empowerment: How to Improve Productivity, Quality, and Employee Satisfaction

Zapp!

The Lightning of Empowerment: How to Improve Productivity, Quality, and Employee Satisfaction

By

William C. Byham

By

William C. Byham

1988 • 209 pages

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