"A systematic look at how relationships determine the success of leaders and their enterprises, along with tools to help strengthen and change themSince time immemorial, relationships have determined the fate of leaders. But today they are more critical to success than ever. No longer can leaders count on long time horizons or sloppy competition to make up for the inefficiencies that poor relationships create. Leaders must make decisions and take actions quickly and well with others, even those with whom they share very little?perhaps not even a time zone. This new world puts relationships at the center of what leaders must understand and master to succeed. Uses in-depth observational studies and clinical research to explore how relationships at the top of organizations work, develop, and change Shows how to understand, strengthen, and transform these relationships, so they can withstand the most intense pressures and conflicts This important book features a Foreword by Peter Senge, author of The Fifth Discipline"--
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Upon a second reading, my rating for this one improved by a star. Perhaps I am at a different point of my career or maybe the composition of my staff is such that I more clearly see the utility, but the simple circular mapping graphic - A Acts -> B Reacts -> B Acts -> A Reacts -> Repeat - is a simple and effective way of taking an initial look at our relationships.
The one draw-back to this book, in my opinion, is the presence of a new “tool” in each chapter. Most build on the mapping diagram I referenced above, but a relationship map followed by the ladder of reflection followed by three steps for this followed by three steps for that...it all starts to run together.
But...I am certainly glad that I re-read this one, even if it was in preparation for the Summer 2023 term.
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