#2 | Service Breakthroughs: Changing the Rules of the Game - James L. Heskett
- W. Earl Sasser
- Christopher W.L. Hart
| 0 |
#3 | | 0 |
#4 | | 0 |
#5 | The Mass Psychology of Fascism - Wilhelm Reich
- Vincent R. Carfagno (Translator)
| 4 |
#6 | | 0 |
#7 | | 3 |
#8 | Hegemony or Survival: America's Quest for Global Dominance | 3.5 |
#9 | Assuring customer satisfaction;: A guide for business and industry | 0 |
#10 | | 3.9 |
#11 | Creating Contagious Commitment: Applying the Tipping Point to Organizational Change, 2nd Edition | 0 |
#12 | Design, Creativity and Culture: An Orientation to Design | 4 |
#13 | | 0 |
#14 | | 5 |
#15 | Lean UX: Applying Lean Principles to Improve User Experience | 4.29 |
#16 | | 3.88 |
#17 | Grid Systems in Graphic Design/Raster Systeme Fur Die Visuele Gestaltung (German and English Edition) | 0 |